Privacy Policy

BechoFB (bechofb.com) is an F-commerce operating system for Bangladeshi Facebook Page sellers. This policy explains what we collect when you use the website, dashboard, Facebook Page connection, Messenger, and WhatsApp Cloud API.

1. Data we collect

Depending on how you use BechoFB, we may store:

• Seller account data: name, email, phone, shop name, password hash
• Facebook Page data: Page ID, Page name, Page access token (encrypted at rest)
• Messenger and Page comments: message text, commenter name/ID, timestamps
• Customer order data parsed from comments: name, phone, address, district, items, COD amount
• WhatsApp numbers and YES/NO product-feedback replies
• Courier tracking IDs and notification logs

2. How we use Facebook and WhatsApp data

We use Facebook Page comments and Messenger messages only to create inbox items and COD orders for the connected seller. We use WhatsApp to send order confirmations, tracking, COD reminders, and product-image approval (YES/NO). We do not sell customer lists. We do not use Facebook or WhatsApp data to train unrelated AI models or to advertise to people who are not your customers.

3. Sharing

Order and address data may be sent to the courier you choose (Steadfast, Pathao, or RedX) using your merchant account. Payment processors receive only billing data for BechoFB plans. We do not share Facebook user data with third parties except as required to provide the service or by law.

4. Retention

We keep order, inbox, and notification records for as long as the seller account is active, then delete or anonymize them within 30 days of a valid deletion request (see our Data Deletion page).

5. Contact

Privacy questions: hello@bechofb.com